Jan 19 2009

Why are humans bad at risk assessment?

Bruce Schneier today returned to a common theme of his when it comes to security, namely that we spend too much time and money on the scary things and not enough on the likely, still-dangerous things. He wondered along with the folks at Freakonomics why humans are so bad at risk assessment. Given my communication background, I felt obliged to suggest a connection that those outside the field don’t usually make:

Rhetoricians–say, like Kenneth Burke–would explain this by suggesting that human beings are story-telling animals and we’re thus drawn to and remember stories that have drama or strong meaning. For example, Americans didn’t worry about AIDS until Magic Johnson said the words, “Because of the HIV virus that I have attained, I will have to retire from the Lakers today.” If he had come down with salmonella poisoning, we, for a time at least, would have the cleanest kitchens in the world.

So it’s not that we fear the unknown more than the known. It’s that the unknown can often be more unusual, curious, and dramatic.


Nov 20 2008

Harvard Square landmark to close

The chain owner of the long-lifed Out-of-Town News has decided not to renew his $5000/month lease, says the Boston Globe.

The owner, now a chain vendor, has notified Cambridge officials that it does not plan to renew its lease Jan. 31, saying the public appetite for printed news has all but vanished.

While I’m mostly the heartless sort—one who believes in the law of supply and demand at least at the local level—this will all but eliminate access to foreign newspapers and magazines in Cambridge for those who don’t have internet. But that’s kind of the point: who passes through Harvard Square every day, reads a foreign language, and doesn’t have an internet connection? Cambridge and neighboring Somerville have working-class immigrant communities, but they’re not who I’ve seen browsing the two cramped aisles at Out-of-Town News.

Don’t misunderstand, this is a big loss to Harvard Square. But demand for information, like water, has its way of finding and exploiting cracks, changing the landscape in the process.

Added: A Harvard grad friend of mine says, “How will I tell people where to meet me in Harvard Square?”


Jun 26 2008

Just to follow up on my Joe Morgan comment

From Rob Iracane:

Folks, the day Joe Morgan apologizes is the day Joe Morgan admits he’s wrong. That would require him to actually have a brain that processes binary information and produce an reasonable opinion. Not happening. It’s just not consistent with his history of foibles.

Link: “Joe Morgan Besmirches Ernie Banks, Is Completely Wrong”


Apr 27 2008

Monty Python – Four Yorkshiremen

Mentioned in a letter in this week’s Economist . . .


Feb 23 2006

Why don't bookstores try to sell more of the books that help them sell more books?

I’ve been stalking bookstores for the last few months. While on business travel, from Long Beach to Atlanta, from Phoenix to Toronto, I’ve been stealing time to zip into Borderses and Barnes and Nobleses simply to make a list of what literary magazines each store stocks.

The results? On one hand, I’ve been impressed. The Rittenhouse Square Barnes and Noble in Philadelphia stocks a ton of lit mags, more even than my local Harvard Bookstore (often considered the country’s best independent). The Presse Internationale in Toronto’s Greektown not only sold a fantastic number of Canandian titles but also included many lesser known American ones, such as Atlanta’s Five Points.

On the other hand, the physical placement of literary magazines is dispiriting. Harvard Bookstore keeps them in a bizarre little shin-level shelf opposite their Christianity section. A Borders in Atlanta’s Buckhead neighborhood keeps its (impressive number of out-of-date) lit mags in the oddest place—in an end-cap shelf, fifteen feet away from literary glossies like Publishers Weekly and Bookforum, faced away from the rest of the room, and adjacent to a freight elevator. I couldn’t even find the shelf until my girlfriend phoned and I searched for the most out-of-the-way spot in the store to take the call. In fact, the only store I’ve ever seen that makes a point of highlighting its lit mag offerings is Trident Bookseller in Boston’s Back Bay, which sports a shelf at the end of the aisle created by the magazine racks and the long cafe bar.

So to the question I opened with. Why aren’t lit mags placed more prominently? Yes, they’re not best-sellers and they don’t earn kind of margins that blank journals, hardbacks, and remainders do. But don’t literary magazines dovetail with the Barnes and Noble ethos of creating the “literary environment”? Sure, some people go in to Barnes and Noble, sit and read, and leave without buying anything—but by virtue of sitting and reading, doesn’t that make Barnes and Noble the place you think of when you do want to buy a book? So shouldn’t the most purely bookish, most book-community-driven product in the world—the literary magazine—get to take its place at the front of the store? Moreover, isn’t it good business sense to sacrifice the sale of a few remainders if it means creating another generation of obsessive readers? It certainly worked for Starbucks, which decided long ago to sacrifice customer turnover in favor of customer zeal, and now we have a nationwide cafe culture, where none had existed before. That’s very good business!

Altogether, it makes me think of my favorite pizza place, a family-run joint in my first neighborhood in Cambridge. The owner, Armando Paolo, was asked by a reporter if business had lagged since a gourmet pizza place had opened up around the corner. “No,” he said and laughed. “We’ve had more people here than ever.” When asked why that was, Armando said, “The fancy place got people thinking even more about pizza. And when people around here think pizza, they think Armando’s.”

Bookstores, take that tip from Armando. Promote literary magazines because they promote the best of reading and writing. Shelve them front and center. It gets people excited about books—so be in on it. People want to associate that book-zeal with a particular place, a particular store. So when people think of books, make sure they think of you.


Feb 1 2006

Boston Magazine Talent Search

For those of you in the Boston area, Boston writer’s network Grub Street is helping promote . . .

Thursday, 2.2.06, 7-10pm, Boston Magazine Talent Search

Boston Magazine is always looking for new great voices; now, thanks to Grub Street, you can learn everything you need to get your work into its pages. If you’ve ever wanted to hear from experts how an idea goes from Pitch to Publication, this is the seminar for you. $45/40 members, Grub Street HQ, 160 Boylston Street.

*Please note: this seminar is almost sold out, so sign up soon! Call us at 617.695.0075 to register.


Jan 28 2006

Fungible Conviction #4: A literary website must play with others.

Here’s something odd: Literary magazine websites don’t link to another literary magazine websites. For an industry that prides itself on community—not to mention open inquiry—lit mags drop the ball on helping their readers find good writing that happens not to be on their own site.

A sign of a healthy literary website, therefore, is one that plays well with others. Sites should link not only to their favorite peers but should also find ways to connect readers to authors other works online. After all, competition isn’t cut-throat in the business of selling literary magazines. It’s a shared cultural enterprise. Each publication should promote what it does well—and promote what others do better.


Dec 2 2005

How News Is Made

http://www.boingboing.net/fakenews.html

If we’ve got search engines that can check press releases against news articles, why isn’t there a site that does so? It’d be a great way to counteract the rushed reporting endemic to the 24/7/365 news cycle. Gonna be lazy and regurgitate trade industry data? Watch out, there’s someone who’ll call you on it.

Hopefully.

UPDATE: I’ve found a site that approximates what I’m looking for: Regret the Error. Here’s an example about promotional quotes taken out of context.


Apr 15 2005

Out of office

The girlfriend and I are headed to the shore this weekend for a much-deserved vacation. We’ll be back in time for the Boston Marathon on Monday, so nothing new until Tuesday.

‘Till then . . .